Prime Insurance Group — Privacy Policy
Effective Date: 9/1/2026
1. Introduction
Prime Insurance Group LLC ("Company," "we," "us," or "our") operates the website at https://primeinsurance.app and associated online platforms (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform, request a quote, purchase a policy through us, or otherwise interact with us.
By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform.
2. Information We Collect
2.1 Information You Provide Directly
- Name, email address, phone number, and mailing address
- Date of birth, driver's license information, and household details relevant to underwriting
- Vehicle, property, business, or driver information submitted for quoting
- Current insurance carrier, prior coverage, and claims history
- Payment information processed through our carriers or third-party payment processors
- Communications you send via email, phone, SMS, or contact forms
2.2 Information Collected Automatically
- IP address, browser type, operating system, and device identifiers
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from third-party services integrated with our Platform, including insurance carriers, motor vehicle records, consumer reporting agencies, analytics providers, and marketing partners.
3. How We Use Your Information
- To shop, prepare, and deliver insurance quotes from carriers
- To bind, service, renew, and administer policies you purchase through us
- To communicate with you about your quote, policy, account, or inquiries
- To comply with applicable legal, regulatory, and licensing obligations
- To improve our Platform and services
- To send marketing communications where permitted (you may opt out at any time)
- To detect and prevent fraud or unauthorized access
4. Legal Basis for Processing
We process your personal information based on: (a) performance of a contract or steps to enter into one; (b) legitimate interests; (c) legal obligation; and (d) consent where provided.
5. Disclosure of Your Information
We do not sell your personal information. We may share your information with:
- Insurance Carriers and MGAs: to obtain quotes and issue coverage
- Service Providers: including cloud hosting, email delivery, and analytics services
- Consumer Reporting Agencies: for motor vehicle records, CLUE reports, and credit-based insurance scores where permitted by law
- Legal Authorities: when required by law or to protect our rights
- Business Transfers: in connection with a merger, acquisition, or asset sale
6. Data Retention
We retain your information as long as necessary to fulfill legal, regulatory, and business obligations. Policy and quote-related records are typically retained for a minimum of seven (7) years from the last date of service.
7. Cookies and Tracking Technologies
Our Platform uses cookies to enhance your experience and analyze usage. You may manage cookies through your browser settings.
8. Data Security
We implement commercially reasonable safeguards to protect your information. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, and to opt out of marketing communications. California residents may have additional rights under the CCPA. To exercise your rights, contact us at cpa@mitaxusa.com.
10. TCPA Consent
By submitting a quote or contact request, you expressly consent to be contacted by Prime Insurance Group LLC and its affiliated licensed agents by phone call, text message (SMS), or email at the number and address you provided, including through automated dialing systems and pre-recorded messages, about your insurance request. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of SMS at any time.
11. Children's Privacy
Our Platform is not directed to individuals under 18. We do not knowingly collect information from minors.
12. Third-Party Links
Our Platform may link to third-party websites, including carrier portals. We are not responsible for their privacy practices.
13. Changes to This Privacy Policy
We may update this policy periodically. Continued use of the Platform after changes constitutes acceptance.
14. Contact Us
Prime Insurance Group LLC
7777 Davie Road Extension, Suite #105B
Hollywood, FL 33024
Phone: (954) 361-1230
Email: cpa@mitaxusa.com